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Terms of Service

Last updated: July 15, 2026

1. Acceptance of Terms

By accessing or using Set the Tune (“Service”), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service. These Terms apply to all users, including school administrators, operations managers, and any other individuals who access the Service.

2. Description of Service

Set the Tune is a scheduling software platform for music schools and lesson-based businesses. The Service allows users to manage teachers, students, assignments, availability, and scheduling seasons. The Service is provided on a subscription basis.

3. Accounts and Registration

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the security of your account credentials.
  • You must notify us immediately of any unauthorized use of your account.
  • Each school account is isolated - you may not access data belonging to another school.

4. Subscriptions and Payment

  • You may create an account and build a schedule at no charge (the "free look"). An active, paid subscription is required to export schedules and to use paid features such as AI scheduling assistance. We may limit or end free access for accounts that abuse it.
  • Subscription fees are billed in advance on a monthly basis via Stripe.
  • Plans are sized by the number of students you schedule (students with at least one scheduled lesson in your active season). If your scheduled-student count grows beyond your current plan's limit, you authorize us to automatically move your subscription to the next tier and bill the higher rate, with the change prorated for the current period.
  • Studios exceeding the largest standard tier (500 scheduled students) are moved to a custom Enterprise plan; we will contact you to arrange terms before any Enterprise pricing applies.
  • Downgrades are not automatic - you may move to a lower tier yourself from the billing portal.
  • If you cancel your subscription, or if a payment fails and is not resolved, your access to the application is suspended until a valid subscription is restored. Your data is retained during this period and becomes available again when you resubscribe.
  • Subscription fees are non-refundable except as required by law. Because you can build and review your schedule for free before subscribing, we do not offer a standing refund window; if something is not working, contact us and we will try to make it right, including issuing refunds at our discretion.
  • You authorize us to charge your payment method on a recurring basis.
  • We may change pricing with 30 days' notice. Continued use after the change constitutes acceptance.

5. Acceptable Use

You agree not to:
  • Use the Service for any unlawful purpose or in violation of these Terms.
  • Attempt to gain unauthorized access to any part of the Service or its infrastructure.
  • Upload malicious code, viruses, or any harmful data.
  • Scrape, reverse engineer, or reproduce the Service without written permission.
  • Access or use the Service, or any documentation of its features or scheduling logic, to build, train, or improve a product or service that competes with the Service.
  • Use the Service in a way that disrupts or degrades its performance for other users.

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. You retain ownership of all data you upload to the Service. By using the Service, you grant us a limited license to store and process your data solely to provide the Service.

7. Student Data

The Service may be used to store personally identifiable information about students, including names, addresses, and lesson details. You are solely responsible for obtaining any necessary consents from students and their families, and for complying with applicable privacy laws including FERPA and COPPA where applicable.

8. Intellectual Property

The Service, including all software, design, content, and trademarks, is the property of Set the Tune and is protected by applicable intellectual property laws. These Terms do not grant you any rights to our intellectual property beyond the limited right to use the Service as described herein.

9. Termination

Either party may terminate your account at any time. Upon termination, your access to the Service will cease. We may suspend or terminate accounts for violation of these Terms. You may export your data at any time before termination.

10. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. Use of the Service is at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, Set the Tune shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in San Diego County, California.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or a prominent notice in the Service. Continued use after changes take effect constitutes acceptance of the updated Terms.

14. Contact

Questions about these Terms? Reach us at raymondevargas@yahoo.com